Client Testimonials

I spent several months researching managed services providers trying to find companies who also understood the credit union business ... I must say the expertise all the way from sales to technical support was impressive and after several months of due diligence efforts we decided to give HEIT ...

Richard Roark  SVP/CIO
Travis Credit Union

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Managed Performance

Managed Performance

Reducing non-interest expense by improving efficiency


Few institutions directly connect the benefits of managing IT expense and efficiency to actually lowering your Efficiency Ratio or notching up your Return on Assets. But the fact that these costs can approach 15% to 25% of total operating expense means performance really does matter.

When you plug into our Performance Platform, you can focus on core competencies instead of worrying about whether or not your systems are up and running. Our HIVE operations centers are staffed 24x7x365 with technical experts to ensure function and efficiency of mission-critical resources. Our Managed Performance offering capabilities include end to end support on the following:

  • Voice, Video, and Messaging
  • Server Applications
  • Hosted Exchange and SharePoint
  • Cloud Services: Managed Applications
  • Virtualization
  • Servers, Networks and Desktops
  • Availability
  • Storage
  • Backup: On-site, Off-site Replications and Cloud Backup
  • Service Desk


  • You'll leverage real-time access to network health information, with monitoring, alerting, and reporting, as well as network activity data aggregation and analysis so we can proactively report potential inefficiencies and performance issues, and make recommendations to improve your performance posture. Contact us to learn more about ensuring optimum IT performance at a predictable cost so your IT staff and FTEs can focus on advancing your franchise.

    Click here to learn more about Managed Performance, watch a video, download the service brochure and request a complimentary assessment of your institution’s technology performance.

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