Unified Communications Overview

In the highly competitive market that financial industry is today, institutions are looking for any way possible to differentiate themselves from their many competitors. Meeting business goals, such as differentiation, is difficult task in itself without the added burden of having to deal with legacy systems.

 

The Cisco Channel Partner Program performs rigorous third-party audits of a partner’s personnel, support, specialization, network operations centers, and customer satisfaction in accordance with industry standards and best practices before awarding these designations. The Powered Managed Services designation requirements are further based upon the Information Technology Infrastructure Library® (ITIL) framework. HEIT achieved certifications in firewall and intrusion detection/prevention systems for Managed Security, and business communication services certification for Managed Unified Communications.

 

Take advantage of the business benefits for Financial Institutions of all sizes and move to a Unified Communications system. This system is becoming the heart of many institutions that is not only providing solutions to the problems mentioned above but opening new doors of possibilities that were previously unavailable. Unified Communications is becoming a business enabler, revenue generator, and foundation to help improve customer/member experiences through technology by:

• Increasing revenue and decreasing operational costs
• Converging their networks to take advantage of advanced voice, video, and data technology
• Get the right information out at the right time to the right people
• Digital Signage
• Cost Center to Profit Center

HEIT’s background and expertise with VoIP solutions.

VoIP technology has grown by leaps and bounds over last 5 years.

You can have a reliable and stable IP telephony system that fully utilizes existing data networks. We can help you implement this rapidly, so that you can reap the maximum business benefits. Our services include strategic and consulting support for planning, design, implementation, operation and optimization of the world’s leading convergence solution by Cisco.

Infrastructure solution benefits/advantages:

• Scalability
• Reliability
• Functionality
• Solutions designed specially for financial institutions
• Increased revenue
• Lower total cost of ownership

 

Watch Unified Communications Vision